I had a dinner with a friend who is one of the more senior managers at a fairly large software company. He was responsible for a big initiative, but after many years of hard work, that business area came to a halt.
Now, there can be many reasons for such failures, but he recalls three main reasons: 1) Having lack of focus 2) Hiring too fast before “center of gravity” was in place (they hired around 80 highly experienced people within first few months) and 3) not seeing through the actual execution of important things.
This is also very true for any startup.
1) Executing without focus, especially when the leaders are always doing bunch of things that add little to no value to the product, is a very common cause to failure.
2) Hiring too fast before any culture sets in, or achieving small victories that binds the team members together, coupled with tons of experienced people pouring into the organization without teamwork or previous working relations may bog down the entire organization.
3) Lastly, he mentioned that a CEO is a Chief Executive Officer, and not a CDO, a Chief Decision Officer. She is the one who makes tough calls, but she also needs to see it through and make sure things that matter gets thoroughly executed.
This struck a cord in me. Many leaders, especially Asian-cultured ones, tend to think execution and detail is for the ‘everyday workers’ and leaders should focus on the big picture and important decisions most of time.
Of course, big picture is very important, but often, things that lead to success can be very basic things, like making sure people within the organization are accountable for what they do, setting the standards for responsibility throughout the organization, making sure all things get executed properly with attention to details, and telling, showing, and actually rewarding actions that the company values and coaching on the areas that need improvement. These daily actions that set the tone for the entire organization is sometimes, what an organization actually needs to be effective.
Like they say in sports, “Never take your eye off the ball.”